I post a new card, everyone could see it but the administrator. Why?

[Carlos Rivera]

I post a new card, everyone could see it but the administrator. Why?

[Hannah Humbert - Simpla Workflows]

Hey Carlos! Welcome to the community 🙂 If the person is an admin of the workspace, they should be able to see all boards/cards within that workspace. Of the person is an admin of just the board, they should be able to see all cards in that particular board. Can you try grabbing the URL of this card and send it to the admin to see if they can access it? Perhaps the admin has a filter on the board?

[Carlos Rivera]

thanks for the support. I will try that way.  Today i just discover that if I mark the administrator as a member it could see my cards...  thanks again

[Hannah Humbert - Simpla Workflows]

You're welcome! Still, if this person is a member of the board, they should be able to see all cards on that board, regardless of whether you add them as a member or not.