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I no longer have email access to my paid account. How can I cancel payment?

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June 28, 2025

I had stupidly used a work email address for an account that I paid for with my own credit card. How can I cancel payment when I can't access the account? Who do I contact?

Thank you.

2 answers

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Augusto Lisboa
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 1, 2025

Hi, there!

We’ve raised a ticket on your behalf! You should find it in your email :)

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July 1, 2025

Thank you.

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Oleksii Melnyk
Contributor
June 28, 2025
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July 1, 2025

Thanks!

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