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I need to update the email connected to the Trello account.

Francesca.g
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March 27, 2025

I tried taking off the email that was a guest from the main Trello account because Trello, when I tried to update it to that email, said it couldn't change the email because it was already connected to an account.

I need to change the main accounts email to the one it kept saying already had an account, and it's not letting me do so, even though I deleted that one from the Trello it still says it has an active account and can't switch. 

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Alex W
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 27, 2025

Hey @Francesca.g - welcome to the Community!

If you've requested deletion of the account that has the email you want to change your account's email to, this will take 14 days to go through.

After 14 days, you'll be able to change your email to that account's email. 

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