I need to cancel our 2025-2026 subscription ASAP

[Ronda Rogers]

I can not find a way to contact Trello.  I thought our account for Cordea Consulting was cancelled several months ago.  Please give me a phone number to call and discuss.

Thank you,

Ronda Rogers

405-819-6683

[Laurie Sciutti]

Hello @Ronda Rogers and welcome to the Community!  Have a look here:  https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/ .  If that doesn't get you the help you need, you can always submit an issue to Support:  https://support.atlassian.com/contact/#/ 

[Deleted user]

Laurie,

Why is it SO F*ING HARD TO GET HELP ON TRELLO?!!?!??!?!?

It keeps sending me a recovery link to the email that's listed on the account BUT THE EMAIL NEVER COMES!!!

Yes, it's a free account, so I realize I am not a priority, but this certainly isn't making me want to pay for it!

For some reason, I have two accounts under two different emails. I can get to the correct one on my phone via the app, but any effort to log in from my laptop has me jumping through hoops, wanting to know if I got this account before or after I got an Atlassian account, of which the answer is

[Deleted user]

I DON'T FREAKING KNOW!! OR CARE!!

All I know is that I want to merge the two accounts under one email and because Trello, or Atlassian, or whoever the F handles this, has ZERO PHONE NUMBER, ZERO LIVE CHAT, ZERO EMAIL SUPPORT, I have spent a huge chunk of my day trying to figure this out and am still nowhere!!