I need a refund on my card

[Anthony edohen]

I need a refund on my account. I want to cancel the $969 transaction and terminate this transaction. I already raised a ticket but I have not gotten any replies. please help!

[G subramanyam]

Hi @Anthony edohen I'm not sure if this is a real Trello transaction issue given the amount. I'm sure you would have checked your emails as well alerts before bill date.

Keep reaching out to http://trello.com/contact

[Jimmy Seddon]

@Anthony edohen what @G subramanyam said is correct.  This is a Community of fellow customers who don't have the ability to help with billing related issues.

Keeping trying you'll get things sorted out.

[Suvradip Paul]

Hi @Anthony edohen 

Welcome to the community and sorry to hear that.

I echo @G subramanyam  and @Jimmy Seddon .

Please check here - http://www.trello.com/contact .

Trello Support Hours - https://help.trello.com/article/835-trello-support-hours

Hope that helps.

Cheers

Suvradip