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I'm struggling to log in!

Jewels
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April 29, 2025

For some reason, the login keeps trying to pull from my google account that I'm logged into on chrome. But My login for Trello is my work email. Then, it's asking me for an authenticator, which I never set up, so I have no idea what to do there. Then, it asks me for an emergency recovery number which I have no idea what it is. I'm stuck in a loop where I can't log in!

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Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 29, 2025

It could be that your company has enforced multi-factor authentication when you login to an account associated with your work email. This page has more details on it https://support.atlassian.com/atlassian-account/docs/login-issues-related-to-two-step-verification/

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