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I'm not receiving password reset or verification emails from Trello

Pablo Fortea
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 13, 2018

Hi All,

Thanks in advance!

I signed up Trello some days ago but I do not receive any verification emails or password reset emails to. However, when I change the email address to a private account, everything works fine and I am able to verify myself.

I have add do-not-reply@trello.com and  invitation-do-not-reply@trello.com to my address book and nothing.

I have checked spam and I have white listed, but no emails are getting.

Any idea or help?

 

Pablo

 

 

 

1 answer

0 votes
Torben_trello
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 14, 2018

Can you please reach out to trello.com/contact with that email? We'll be happy to check our logs and investigate what may have happened.

Pablo Fortea
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 14, 2018

Thanks.

I will send it now.

 

Pablo

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