I lost my Trello board without reason

[Sharkou]

Hello,

I realized my Trello board has disappeared even though I never deleted it. I had a lot of useful information for my work on it... How can I recover it, please?

Here's the link: https://trello.com/b/pq0umRaL/pixel-creator

Thanks in advance!

[Sharkou · Accepted solution]

Hello, can someone from support please answer me?

[Suzie M]

Hi @Sharkou We've created a support ticket on your behalf so we can securely review the account details and help you get this sorted.

Thank you!

[Daniel Brebrich]

Hi,

I am having the same issue.

I have 4 boards and they all disappeared on me.

I have one link https://trello.com/b/MAE0IgLi/sstom-collaboration.
I don't have any other links....

Regards,

Daniel

[Theodoro Reato]

Hi Daniel,

It looks like you're currently logged in with a different email address. To help you further, I'll create a ticket and provide you with the correct email addresses in an obfuscated format for security purposes.

[Theodoro Reato]

Actually, I think I created a ticket for @Sharkou by mistake, since they are the creators of this post.

I can't create a ticket for you, @Daniel Brebrich

I'll create a ticket under the correct email (attached to the board), hopefully you'll receive it and see. If that doesn't work, you'll need to create a new community post rather than commenting on an existing one. I hope it works for you! 

[Daniel Brebrich]

Created a new post Lost Access to Trello Boards.

Regards,

Daniel

[Theodoro Reato]

Thank you!