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I lost my 2FA on google Authentication. I need to reconfigure it. Any help please

Mohamed Ibrahim
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July 16, 2026

I lost my 2FA on google Authentication. I need to reconfigure it. Any help please

3 answers

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2 votes
Tomislav Tobijas
Community Champion
July 16, 2026

Hi @Mohamed Ibrahim ,

Just a note that this seems like a duplicate question of this one https://community.atlassian.com/forums/Trello-questions/I-have-lost-my-2FA-for-Trello-i-need-to-resetup-can-anyone-here/qaq-p/3263372, so I'd recommend we close one of the two.

Cheers,
Tobi

Mohamed Ibrahim
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July 17, 2026

Yes sir, i wrote to the moderators to delete the duplicate one. Thanks

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1 vote
Viswanathan Ramachandran
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July 16, 2026

Hi @Mohamed Ibrahim 

Losing 2FA is stressful. But by losing what do you mean?

How you reconfigure things depends on whether you have cloud sync enabled. 

  1. You got a new phone and sync turned on? then Google Authenticator automatically backs up and syncs your 2FA tokens to your Google Account.
  2. Are you locked out of your Google Account itself? did you use the option "try another way"? or "account recovery"?
  3. Or you lost 2FA for 3rd party accounts? 
Mohamed Ibrahim
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July 17, 2026

Good day sir, I'm not locked in my google account. it works but yes, for some reasons Trello is not shown among my other account. I know it is weired but this is the case.

0 votes
Arkadiusz Wroblewski
Community Champion
July 16, 2026

Hello @Mohamed Ibrahim 

You created Duplicate from I have lost my 2FA for Trello, i need to resetup. ...

If youre able to Login you should be also able to do that

Manage two-step verification for your Atlassian account | Atlassian Support

Best,

Arek🤠

Mohamed Ibrahim
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July 17, 2026

You are right. i couldn't delete the duplicate post unfortunately.

No, even when i'm logged in i can't reconfigure it. there is no any option there.

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