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I have two trello accounts but can't figure out how to log in to the one I need.

Carolina Marjakangas
February 18, 2026

I have two accounts with this e-mail addresses:

carolina@howtomove.se

marjakangas.c@gmail.com

I want to access the how to move one, but it says its the wrong e-mail adress or password, altough I reset the password from that exact adress. I don't think I have used my apple account for signing in, but I checked this article and didnt find a soluthion: https://support.atlassian.com/atlassian-account/docs/account-issues-related-to-a-private-apple-email-address/

Can you please help me?

Best regards,

Carolina

1 answer

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0 votes
Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 18, 2026
Carolina Marjakangas
February 19, 2026

I already tried that, as I said in the description.

But I tried again now, and it actually took me one step further - to a double authentication, which I havn't set. I clic to use phone instead, but no reaction... what do I do? 

Carolina Marjakangas
February 23, 2026

Hi! I don't accept the answer since I didn't get a proper answer - I just got a suggestion that I already tried and I'm still struck. I still haven't got the help I need and I haven't got an reply to my comment from five days ago...

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