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I have changed the email address to my account but the old email is getting emails.

Streets Ahead Buyers Agents
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May 25, 2025

I have changed the email address to my account but the old email is getting emails.

This is a breach of the Privacy Act because you continue to email me on the old email address.  I need someone to delete this email address for all communication 

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Mike - Dreamsuite Consulting
Community Champion
May 25, 2025

Can you confirm that you verified the new email address by clicking the link you should have received in an email. If you don't verify the new email address, it will continue to be linked tot he old email address..

You can check if this is the case by going to https://id.atlassian.com/manage-profile/email 

Streets Ahead Buyers Agents
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 25, 2025

HI, yes it was verified and I checked via this link. For some reason, I am still getting emails to the old email. Im not sure if I have had any to the new address. 

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