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I don't have access to my email for verification.

Jan Pokora
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 19, 2026

Hello, I have an account with you, I know the email and password, but unfortunately the email - domain was canceled and we didn't realize that I can't access Trello now, is there a way to solve this?

1 answer

1 vote
Liam - DevSamurai
Atlassian Partner
March 20, 2026

Hi @Jan Pokora, welcome to the Community!

Because your Trello account is still tied to your old email, you’ll need access to that inbox to verify or change it. 

If that address was from an organization, try asking their IT/admin to temporarily reactivate it (or set up forwarding) so you can get the verification email and update your Trello account to your new address.

You can refer to this doc: Change your email address

Hope it helps 🙌

Jan Pokora
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 20, 2026

I can't turn off the verification, I can't get to the email, it's tied to a cooperation agreement and unfortunately I don't work for the company anymore. Trello is my private one. I can't lose this data. If I know all the data, there must be some solution, help :-( Please help

Liam - DevSamurai
Atlassian Partner
March 20, 2026

As far as I know, for security reasons, there's no possible way to do that without your old email. 

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