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I changed my admin email and lost all my access to workspaces and boards. I can't log in with the previous email, since the account has moved to my new address, but when I log in to Trello with my new address (that I confirmed using the verification email) the Trello is empty. There are no workspaces or boards, and it is like I am a completely new user.
I really need my data and would appreciate help in fixing this!
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Ask Atlassian support to compare the account IDs associated with the previous and new email addresses. I would avoid recreating or copying the boards until the identity issue is understood.
I develop Board Export Lite. It cannot access or restore boards belonging to an inaccessible account. Once access is restored, it can preserve manual or scheduled JSON, CSV, or XLSX copies:
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