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I cannot log in to my account

Thanaporn C
July 10, 2026

my credit card has been reduced for 599.95 USD with Trello.com Atlassian +16467553259 , unfortunately I cannot log in to my account.  Can you help me check my email? I would like to cancel the plan.

1 answer

0 votes
Arkadiusz Wroblewski
Community Champion
July 11, 2026

Hello @Thanaporn C 

That should be handled privately here https://www.atlassian.com/company/contact/purchasing-licensing#/ 

We as community members cannot check that. Please open a ticket with Billing Support.

Best,

Arek 🤠 

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