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I can't connect Trello to Atlassian on the iPad app

Tracy
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April 6, 2022

I recently set up Trello again after not using it for a long time. I can save es it in a browser or the iPhone app. However, when I try to log in on my iPad app, I get a message that I need to connect to an Atlassian account. This worked great on browser and iPhone.

On iPad, the email link opens in the browser and the accounts connect, as expected. However, the site never gives methe option to open in the app, like it did on iPhone. The app stays stuck on the "Connect your accounts" dialog. I've tried closing the dialog and logging in again, closing the app and opening it again, and reinstalling it - the dialog always reappears. I cannot find an option on the site to open Trello in the app.

Any ideas how I can trigger the iPad app to recognize that I've connected to Atlassian so I can use it?

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Tracy
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 7, 2022

Suddenly this morning it decided that I now need to log on with my Google account and now it works. So I guess it fixed itself, in a strange way.

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