The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions
Release Notes
Community
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

I can’t add a member to my board

Kate Pattison
Kate Pattison
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
August 22, 2023

Hi there 

I did a premium trial with trello a while back and added a member of my team to my board as an admin. The trial ran out, I upgraded and am paying for premium but she can’t see my board? I have removed her and am adding her/sending her requests but she can’t. Please could you help ? 
Thank you 

Kate 

Watch
Like Be the first to like this
413 views

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Erick Doerre
Erick Doerre
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 23, 2023

Hi Kate, and welcome to the community!

This is odd, and I suggest you contact our support team at https://trello.com/contact to raise a ticket with us.

In the description field, please add the board URL, the member's email address, and any screenshots of what that member sees on their end when trying to access your board. This way, we can troubleshoot further and help you resolve this as soon as possible.

Reply
Trello
Trello
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Release Notes
    Copyright © 2026 Atlassian
    Privacy Policy Notice at Collection Terms Security