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I can no longer access my Trello account because the associated email address no longer exist

Coupet
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April 27, 2026

Hello,

I can no longer access my Trello account because the associated email address no longer exists (domain not renewed).

I am the rightful owner.

Could you help me recover access to this account or migrate it to a new email address?

Cordialy

1 answer

0 votes
Rishabh S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 29, 2026

Hi there, :)
Hope you are doing well,
Welcome to the community!!

For security reasons, Trello support won't be able to change the email address associated with your account. Your best bet is to get access to previous domain to reclaim your account by temporarily activating your old email address. Once your old email address is activated, you can recover your password at https://id.atlassian.com/login/resetpassword.

You might also check if you’re still logged in to the account on one of your devices (for example, on your mobile phone) so that you can share access to your boards with your new email address.  

Alternatively, you can feel free to create a new Trello account at any time. If there were other members on your boards, you can reach out to them and ask them to add your new account to those boards.

Thanks.

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