When I try to contract trello it asks for my astlassian id and i use what it greets me as "mysite name".atlassian.net and it tells me no such atlassian cloud url. Heres a summary of my issue
My name is XXXXXXXXXX and my Atlassian account is associated with the username Bob Crowther (XXXXXXXXXX.atlassian.net).
The board in question is:
• Board Name: Real Estate
• Board URL: XXXXXXXXXXXXXXXXXX
This board was created and administered by a former employee of mine, who served as my General Manager. His Trello/Atlassian account has since been deleted, and as a result the board now shows "[deleted account]" as the original admin.
My Trello activity log confirms the entry: "[deleted account] added XXXXXXXXX to Real Estate" — confirming I am a legitimate member of this board.
Because the admin account is deleted, I am unable to access the board content or make any administrative changes. I am the owner of the business this board was created for and I need to regain full access.
Could you please transfer admin/owner rights of this board to my account, or otherwise restore my access?
Thank you for your help. Any ideas or if Trello support reaches out that would be great.