I am trying to get a board reopened. I set up an atlassian account and reactivated my boards.

[Bob Crowther]

When I try to contract trello it asks for my astlassian id and i use what it greets me as "mysite name".atlassian.net and it tells me no such atlassian cloud url.  Heres a summary of my issue

My name is XXXXXXXXXX and my Atlassian account is associated with the username Bob Crowther (XXXXXXXXXX.atlassian.net).

The board in question is:
• Board Name: Real Estate
• Board URL: XXXXXXXXXXXXXXXXXX

This board was created and administered by a former employee of mine,  who served as my General Manager. His Trello/Atlassian account has since been deleted, and as a result the board now shows "[deleted account]" as the original admin.

My Trello activity log confirms the entry: "[deleted account] added XXXXXXXXX to Real Estate" — confirming I am a legitimate member of this board.

Because the admin account is deleted, I am unable to access the board content or make any administrative changes. I am the owner of the business this board was created for and I need to regain full access.

Could you please transfer admin/owner rights of this board to my account, or otherwise restore my access?

Thank you for your help.  Any ideas or if Trello support reaches out that would be great.  

[AZAPI]

Since the original board admin account has been deleted, this is something only Trello Support can resolve. If you've already submitted a support request, include as much proof as possible (your board membership, business ownership, and any activity logs showing your association with the board). Also make sure you're signed in with the same Atlassian account that's associated with the board. I hope that your support team can verify ownership and transfer admin rights if they're able to do so.

[Arkadiusz Wroblewski]

Hello @Bob Crowther 

Community members cannot transfer Trello board ownership or make someone a board admin from here.

Try this form https://www.atlassian.com/company/contact/purchasing-licensing#/ 

Best,

Arek 🤠