I am trying to get a board reopened. I set up an atlassian account and reactivated my boards.

[Bob Crowther]

When I try to contract trello it asks for my astlassian id and i use what it greets me as "mysite name".atlassian.net and it tells me no such atlassian cloud url.  Heres a summary of my issue

My name is XXXXXXXXXX and my Atlassian account is associated with the username Bob Crowther (XXXXXXXXXX.atlassian.net).

The board in question is:
• Board Name: Real Estate
• Board URL: XXXXXXXXXXXXXXXXXX

This board was created and administered by a former employee of mine,  who served as my General Manager. His Trello/Atlassian account has since been deleted, and as a result the board now shows "[deleted account]" as the original admin.

My Trello activity log confirms the entry: "[deleted account] added XXXXXXXXX to Real Estate" — confirming I am a legitimate member of this board.

Because the admin account is deleted, I am unable to access the board content or make any administrative changes. I am the owner of the business this board was created for and I need to regain full access.

Could you please transfer admin/owner rights of this board to my account, or otherwise restore my access?

Thank you for your help.  Any ideas or if Trello support reaches out that would be great.  

[Arkadiusz Wroblewski]

Hello @Bob Crowther 

Community members cannot transfer Trello board ownership or make someone a board admin from here.

Try this form https://www.atlassian.com/company/contact/purchasing-licensing#/ 

Best,

Arek 🤠