The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

I am no longer seeing my trello account

Suzanne Harris
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 24, 2024

Hello!

 

My name is Dr. Suzanne Harris and I have had a trello account (with lots of boards etc) for years.  I made the transition to signing in via atlassian quite a while ago with no issues and recently cannot find my account anymore.  When I sign it it takes me to some new platform with no prior boards or data available.

Can someone help me find my way back to my data?

 

Thanks in advance for your help~

Suzy

<content redacted by community moderation>

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

1 vote
Jacko Joao
December 24, 2024

Hello Suzanne Harris,

Thank you for reaching out! It seems your account might be linked to a different email or Atlassian account. Please try signing in with any alternate email addresses you may have used. If that doesn’t resolve the issue, I recommend contacting Atlassian Support directly here to help recover your data.

They should be able to assist you promptly.

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events