I am looking for a way to schedule a comment after a set period of time after a card is moved

[Terry Crawford]

The title says it all really. We use Trello as a live interactive service board and when we are finished with a service call, we manually move the call to the 'Call Completed' list. Closing that ticket is done through a separate operation/program and the bean counters like to constantly remind us in service to close out our tickets in a timely fashion.

My goal is to set up a reminder comment on the recently moved card that is triggered when the tech moves the card to Call Completed to message that tech 3 days later.

Can this be achieved?

[Mike - Dreamsuite Consulting · Accepted solution]

You can use a due date automation for this.

Automation 1 - Rule

When a card is moved into the list "Call Completed", set the due date in 3 working days

Automation 2 - Due Date

the moment a card in list "Call Completed" is due, post comment "@card this is a message for you" 

If you want to learn a little bit about the different types of automations and how to get to them, have a look at this article here:

https://community.atlassian.com/t5/Trello-articles/Bite-sized-Learning-Trello-Automation/ba-p/2558771