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I am getting a Trello bounceback email from a Gmail account for which forwarding is disabled.

Kristen D_Antonio
Kristen D_Antonio
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August 26, 2025

When I email an email address with our Google Workspace domain, I keep getting a bounceback email from Trello but we've disabled email forwarding for the email address so I don't understand how this is possible.

Screenshot 2025-08-26 083956.jpg

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Caity
Caity
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August 26, 2025

Hi there! If you're not sending the email to that boards.trello.com email address, then there still has to be a mechanism in place on your Google Workspace side that is forwarding the emails to Trello. I would suggest looking at both the settings within that specific email account and also the Google Workspace admin settings.

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Kristen D_Antonio
Kristen D_Antonio
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August 28, 2025

You were correct; it was in the back end of the Google Workspace account. Thank you!

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