How to remove/deactivate a users account when they have left the team/project/company?

[Anshin7]

If a team member leaves and company policy says they should not have access to a Trello board anymore, is there a way to remove their access but preserving any information on cards they've created?

The information we want to retain is everything: when they created the card, when and what they commented, due dates they set and changed, and everything else. It's also important to continue seeing their past history of board activity (for reasons around IP generation of the company).

Is there a way to do this, i.e., to keep all the information in place for remaining team members, just not give them access to the boards anymore?  

In the Business version, I see a "remove member" and a "deactivate member" option. The description of how they differ is a little cryptic. Can someone explain please? 

[Vero Rivas]

Hi @Anshin7 

   Look at this post, maybe can help you

   https://help.trello.com/article/742-removing-people-from-a-team

   https://help.trello.com/article/1029-what-is-a-deactivated-use

Cheers

[Anshin7]

Thanks! What's still not clear from the 2nd link you posted is whether ALL the user information (including activity history and comments) will be preserved. This is really important for us for IP reasons.