How to login on Android

[AlaU]

I can't login on Android. Everytime I try it sends me to browser, then back to app where it again shows the login screen. Tried Opera, Firefox, Brave and Bing. Support says I should try Chrome, which I will not do (there is a reason why I tried FOUR other browsers instead). It sucks that an app needs a browser to login to begin with.

Of course tried all the usual tricks for troubleshoot and none worked. Personal device and network, updated Android 13. 

[Luca Waters]

Yeah, that looping login issue is super frustrating—especially when the app forces a browser sign-in. Some apps just don’t play nice unless it’s Chrome, which is annoying if you’ve already tried multiple others. Kinda like hunting for an insta pro apk old version, sometimes you just need the exact setup it “likes” before it’ll work.

[Alisson Sartor]

Hello, AlaU

Welcome to the community

Is there any error message or it just redirect you back to the app login? Since you already did the usual troubleshoot( I imagine we can exclude cookies and cache on this), I want to see if there's anything unusual here. Also, did you try uninstall the app and reinstall again?

Kind Regards
Alisson
Trello team

[Ádám Tóth]

I have the same issue. It redirects me to the android app login where I started. I cleared cache and app data from the android settings and it still does this. Also restarted the app several times.

[Rishabh S]

Hey Ádám Tóth,

Could you please try reinstalling the app and let us know if this helps resolve the issue? Sometimes, a fresh installation can clear up unexpected glitches.

If the problem persists after reinstalling, please let us know so we can assist you further.

Thank you! 😊

[Ádám Tóth]

Hi @Rishabh S 

Unfortunately, reinstalling did not help either. I also tried with Google Chrome. I normally use another browser.

What else can I try?