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How to login on Android

AlaU
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 12, 2025

I can't login on Android. Everytime I try it sends me to browser, then back to app where it again shows the login screen. Tried Opera, Firefox, Brave and Bing. Support says I should try Chrome, which I will not do (there is a reason why I tried FOUR other browsers instead). It sucks that an app needs a browser to login to begin with.

Of course tried all the usual tricks for troubleshoot and none worked. Personal device and network, updated Android 13. 

1 answer

0 votes
Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 13, 2025

Hello, AlaU

Welcome to the community

Is there any error message or it just redirect you back to the app login? Since you already did the usual troubleshoot( I imagine we can exclude cookies and cache on this), I want to see if there's anything unusual here. Also, did you try uninstall the app and reinstall again?

Kind Regards
Alisson
Trello team

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