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How to log into trello when the email address is no longer active

Randy Burgo
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January 2, 2025

I was logged out of trello and when I go to login it wants to send a verification code to the email associated with the account, but that email is no longer active. Is there anyway I can login back in even though the email associated with Trello is no longer active?

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Aaron Pavez _ServiceRocket_
Community Champion
January 2, 2025

Hi @Randy Burgo 

There are some options listed here:

https://support.atlassian.com/trello/docs/recovering-your-trello-account/

And here

https://support.atlassian.com/trello/docs/changing-an-email-address/

But the most important part:

Because these are the only two methods to verify your account,  it is critically important that you keep your email address up to date. If you change jobs, graduate from college, etc. and no longer have access to the original email address you used to access Trello, you may not be able to recover your account if you forget your password.

The only way to recover is to recover the email.

Regards

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