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How to get rid of multiple accounts under one email address?

Kris Moorman
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November 14, 2023

Is there a way to get rid of a second account that is also attached to my work email? Somehow I have two user accounts that both have my business email, Trello added a 1 after the second account. But people are tagging me on boards under the account with just my name only so I don't get notifications. 

Sounds like a mess and it is! I can't find a way to merge accounts or delete one of them without deleting the only email that is somehow on both accounts. 

Any ideas? 

1 answer

0 votes
Clark Everson
Community Champion
November 14, 2023

Hi @Kris Moorman 

Welcome to community!

Are you able to login to both?

If you are able to have two I would imagine they aren't company managed so in your profile (https://id.atlassian.com/manage-profile/profile-and-visibility) you should be able to change one to be your personal email and the other your work email. That's how i have my two accounts.

 

Best,

Clark

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