How to activate AI for board

[Susan Thomas]

AI is active for Enterprise, but not visible on the card or board. I attempt to follow the steps below, but there is no AI under the Workspace settings.

Only Workspace admins will be able to change these settings.

1. Open your Premium Workspace.

2. Go to your Workspace settings.

3. Under AI, use the toggle to activate or deactivate AI.

[Susan Thomas · Accepted solution]

That is already set. What else could be the issue.

[Sakshi Verma]

Hi @Susan Thomas ,

Welcome to the Atlassian Community!

Since the AI settings toggle is enabled but you're still not seeing the AI-related features, this is something our support team would need to take a closer look at. Could you please raise a support ticket here (https://support.atlassian.com/contact/#/)  so we can investigate further for you?

Thank you !