How to Keep Atlassian Account across jobs

[LoRi]

Hi everyone, I was wondering how I could keep my account and stats if my company moderates and uses my work email as login, but then I leave that company. Is there a way to port my Atlassian profile to my next job that also uses Trello etc?

thanks!

[Ollie Guan · Accepted solution]

Hi @LoRi ,

It looks like you are facing similar problem, please refer to the discussion here.

https://community.atlassian.com/t5/Atlassian-Account-questions/Move-my-community-history-to-my-personal-account/qaq-p/2900220

I need to change my email address but don't want to lose my history!

You can update your email address on your Atlassian account.

1. Visit https://id.atlassian.com/manage-profile/profile-and-visibility

2. Update the E-mail address field  

3. Log out of Community

4. Log back in to Community

That didn't work! My email is locked down because it's associated with my company

In this case, you should create a new Community account using your preferred personal email address. Once set up, actually log in to the Community using this account that is now associated with your personal email address. Important: Do not create any new activity with the new account, as it cannot be migrated or combined with your previous activity.

Then create a support case using this link with the following information:

• A link to your original Community profile (the one associated with your company email address) and include the old email address
• A link to your new Community profile (the one associated with your personal email address) and include the new email address

Our support team can then work to re-associate your history with the profile attached to your personal email address. Remember: Any activity from your new profile will not be migrated, so it's best to leave it blank/unused.

[LoRi]

Hi Thanks! OK I will try to make this happen before i lose access!