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How do I stop emails about sending emails to inbox?

craignicol
craignicol
June 14, 2025

I've used email to board for years and I'm used to only getting a reply from Trello if there is a problem.

Since using the new email to inbox I now get an email every time that doesn't appear as a reply in Gmail and just has the following text:

"For more information on sending cards to your board via email, please visit our help page"

How do I turn off this useless email? I can't see it in inbox settings, Trello notifications settings or Atlassian notification settings.

Thanks,

Craig

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Caity
Caity
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 16, 2025

Thanks for reporting this! This sounds like a bug. Has this been happening the entire time you've been using this feature, or did it just start recently?

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craignicol
craignicol
June 16, 2025

I got one round about when the feature launched, and then none, but lots starting 11 June

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Caity
Caity
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 18, 2025

This should be fixed now—please let me know if you see this happen again.

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craignicol
craignicol
June 26, 2025

Thanks, I've not seen it happen this week. 😁

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