How do I remove the Jira prompt?

[Håkon Marcus]

Using Trello on desktop now is suddenly way more clunky because of the giant popup that wants you to try Jira. How do I remove it?

[Devan Goldstein · Accepted solution]

Want to pull this out of the thread to accept the answer, but you can dismiss this experience as described here!

[Carlos Garcia Navarro]

Hi @Håkon Marcus ,

Are youn referring to what's described in this post? If so, it's not possible to remove it or to hide it:

https://community.atlassian.com/forums/Trello-questions/How-to-remove-the-Jira-Ad/qaq-p/2958143

[Devan Goldstein]

Hi @Håkon Marcus and @Carlos Garcia Navarro

You should be able to minimize the modal by clicking the dash on the top-right of the header:

After that, the modal will collapse to the bottom-right of your screen, and will have an X that allows you to dismiss it.

If any of that is not happening the way I describe, please do let me know.

Thanks!

[Håkon Marcus]

Aha! The dash was invisible on my browser, but clicking there still worked! Thanks!

[Devan Goldstein]

Ah, thanks @Håkon Marcus! If it was invisible in some way that seems in error to you, please feel free to drop some details in the thread here and we'll check it out. Glad we've got it sorted for you, in any case!

[Håkon Marcus]

I wanted to send you a screenshot of it, but now that I've minimized it, I don't know how to get it back! It did not collapse to the bottom right, just disappeared completely.

This is my Trello now:

[Screenshot removed]

But yeah, the top of the modal looked like in the image you sent, except that there was no dash. Just completely blue. But when I moused over the area where this dash was in your picture, there was a flicker of an animation. So I tried clicking that, and the entire modal disappeared.

I am on Safari as you can see.

Hope this helps with debugging!

[Devan Goldstein]

Thanks so much! 

I removed your screenshot just for privacy's sake, but it was helpful to see it. We'll see if we can track down any bugs.

[Håkon Marcus]

I am. And that's sad. But thanks for letting me know.