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How do I get my account without access to my old email address?

jantrecec September 7, 2025

I don’t have access to my original trello account. 

1 answer

0 votes
Ollie Guan
Community Champion
September 7, 2025

Hi @jantrecec ,

You may no longer have access to the email address associated with your account. This happens sometimes when you change jobs and aren't using your work email anymore. This can also happen if you delete your email account.

For security reasons, we are not able to change the email address on your account (see below). Your best bet is to contact your former employer directly and ask if they can help you reclaim your Trello account by temporarily re-opening your old email account.

https://support.atlassian.com/trello/docs/recovering-your-trello-account/

https://support.atlassian.com/trello/docs/why-support-cant-grant-access-to-your-account/

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