I understand that if I select the Watch feature, then I will be the only one notified when cards move based on notification settings.
Problem 1:
Email Frequency is set to Instantly when Card is moved or commented on.
I am not getting these emails, even after checking spam folder.
Problem 2:
How do I set slack alerts/messages so that when a card is moved/commented on, only I will be alerted/messaged privately? Is this even possible?
Thanks.
Hi @Denise Lee !
Thanks for reaching out. Let's tackle these issues one by one.
Problem 1:
When you have the Watch feature on, you'll get notifications inside Trello whenever something happens to a card you're watching. These notifications pop up in the notification area at the top-right of your Trello page. If you don't check these notifications within 5 minutes, Trello sends you an email. If you're checking the notification quickly, you might be accidentally preventing the email from being sent. Also, if you have the card open on your screen while changes happen, Trello won't send you a notification, since it assumes you're already aware of the changes.
Problem 2:
You can absolutely set up Trello to send you private alerts in Slack. You need to connect Trello to Slack and then use automations to trigger a direct message to yourself whenever a card is moved or commented on. Check out this article for a step-by-step guide on setting up those Slack automations: Using the Jira and Slack Integrations.
Hope this helps! If you have any more questions, feel free to ask.
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