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How can I retrieve my descriptions on my trello board now that you've eliminated them?

Anne Wilson June 28, 2018

I had a series of "how-to's" and statuses on my Trello board and I listed them under the description section. I understand that you are eliminating that section and keeping the comments, but I didn't think you would eliminate the descriptions for already created cards. Is there a way to retrieve that information? It is extremely important! Thank you.

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Matthew N
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June 28, 2018

Hey Anne

Card descriptions didn't go away, only board descriptions.  Did you have a Board Description, or card descriptions? 

Anne Wilson June 28, 2018

I had card descriptions. I found it easier to write and edit my content there. Now all of my descriptions are gone from my cards. If I saved it under comments, it's still there, but not the descriptions. 

Matthew N
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June 28, 2018

Unless a user deleted your description, they should still be there. Trello didn't do away with them.  


Can you launch your board in another web browser and see if you're able to see the descriptions there?

Anne Wilson June 28, 2018

Thanks, Matthew. I tried Internet Explorer but it's the same. All of my descriptions for my processes are gone. Only my boss has access and he hasn't been in it recently.

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