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How can I receive a notice quiclky when others mentioned me in the comment?

Tiffany Nguyen
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January 13, 2026

How can I receive a notice quiclky when others mentioned me in the comment?

1 answer

1 vote
Liam - DevSamurai
Atlassian Partner
January 13, 2026

Hi @Tiffany Nguyen 

Make sure you have checked these things on your Trello board:

  • Board membership: You must be a member of the board for @mentions to trigger notifications reliably. (If not on the board, mentions won't notify you.)

  • Card membership or watching: @mentions work best if you're also a card member or watching the card (eye icon). Card members get notified for comments automatically.

  • Email settings: Go to your avatar → Settings → Notifications section → Set email frequency to Instantly. Make sure your email is verified too.

Let me know how it goes!

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