hi, my organization is closing the Trello account, however there are boards that i want to move to my private account as i want to continue to work on these boards.
i heave tested the guidance on moving to another account but i get a message saying that external account cannot be the owner of a business board.
how can i move these boards to my private ownership?
thanks,
E
Hi Elizabeth,
Thanks for reaching out!
If a board is part of an Enterprise Workspace, the board and its lists/cards can’t be moved or copied outside of the Enterprise. This was designed to help give admins more control over Enterprise content, keeping it inside of organization boards – ensuring security and content control.
That said, it sounds like you have some personal data you'd like to move out of the Enterprise.
Would you mind reaching out https://trello.com/contact so we can investigate further? Thanks!
All the best,
Lara
The Trello Team
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