How Do I stop Trello taking money out of my account?

[Kate]

I must of had a free trial but have never used Trello - at all. However they just deducted £116 form my bank account. I cannot find any details on how to call / chat to someone - and the emails doesn't respond.

How do I deactivate my account so this never happens again?

how do I get through to someone to get my money back  - i never even seen a Trello board!

[Alex Koxaras -Relational-]

Hi @Kate and welcome to the community,

So sorry to hear about this unfortunate event.

• First, visit this https://trello.com/contact#/ and raise a request about billing to Trello.
• Then follow these instructions https://support.atlassian.com/trello/docs/deleting-your-trello-account/ to delete your account