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Hi, I am trying to sign in to my Trello board and Atlassian is acting like I don't have an account.

Diana Dee
Diana Dee
June 5, 2026

When I clicked on my shortcut for trello, Atlassian comes up and asks if I want to create a new account. I have had my account for about 10 years and have multiple boards and I can't access them!!! What do I do?? Can anyone help me access my info?

 

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Jean Horn
Jean Horn
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June 5, 2026

👋Hi @Diana Dee!

 I suggest accessing Atlassian Home and viewing your apps. Check if Trello is present in this view, and try accessing it.

Best Regards,

Jean Horn

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