Hi! How long will it take Atlassian support to respond?

I have Premium account and I wrote them yesterday but haven't heard back from them.

1 answer

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Hello, Sheremeta!

Customers with Premium or Enterprise get priority email support, meaning we’ll make sure your questions get answered within one business day.

You can check more information

https://trello.com/en/pricing#:~:text=TRUE-,PRIORITY%20SUPPORT,-Customers%20with%20Premium

Kind Regards
Alisson
Trello Team

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