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Help with deactivated trello board

Karl Gervide
Karl Gervide
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June 16, 2025

Hi,

I just got an email telling me my organization was considered inactive for 180 days and has been deleted. It would have been great to get a heads up before deleting it.

The email state I can contact support to have the organization restored.
När du kontaktar supporten ska du ange ditt organisations-ID: k7063608-98ba-123c-751a-acjk2j5d9121

Would very much appreciate some help and found no other way for free users to contact support.

Best regards,
/Karl

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Alisson Sartor
Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 17, 2025

Hello, Karl

This email is regarding your Atlassian site, which contained a Jira instance 

This is part of one of the limitations of Jira free accounts: https://confluence.atlassian.com/servicedeskcloud/limitations-in-jira-cloud-free-plans-1097175877.html

Trello Workspaces are not part of this policy and are still active! Let me know if you have any questions.

You can also contact the CA team for support via https://support.atlassian.com/contact/#/

Kind Regards
Alisson
Trello Team

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Karl Gervide
Karl Gervide
I'm New Here
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
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June 19, 2025

Hi,
Great, thanks a lot for the feedback. Much appreciated. 

best regards,
Karl

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