Google Chat Power-Up not working after successful authorization

[Takeshi_T _ PRIME MINT]

Hello,

I am trying to use the Google Chat Power-Up with Trello, but it does not work correctly.

What I did:

• Added the Trello app to a Google Chat space.

• Sent messages to the bot and completed the authorization process.

• Trello displayed a successful authorization message:
  "You've successfully authorized with Trello!"

• Google Chat Power-Up was successfully added to one board ("Request / Purchasing Consultation").

However, I am still experiencing the following issues:

1. When I open Google Chat Alerts in Trello, I see:
   "You haven't authorized with any Google Chat teams yet. To get started, add or mention the @Trello in a room you'd like to send alerts to."

2. I have already added and mentioned @Trello in Google Chat.

3. I can add the Google Chat Power-Up to one specific board, but other boards fail with an error.

4. In Google Chat, the Trello bot responds to some commands, but commands such as "boards" do not return any board list.

It seems that Trello recognizes the authorization partially, but the Google Chat team/space is not being recognized correctly.

Has anyone experienced this issue before, or is there a known problem with the Google Chat Power-Up?

I can provide screenshots if needed, but I don't see an option to attach images in this community post form.

Screenshot 1:
https://i.imgur.com/ycBFfS5.png

Screenshot 2:
https://i.imgur.com/mn4owKN.png

Thank you.

[Theodoro Reato]

Hi Takeshi,

Thank you for your message,

It seems you are running into an issue that is being tracked in the following bug report here: https://jira.atlassian.com/browse/TRELLO-1137

I recommend visiting this bug, logging in with your Atlassian account, and clicking Start watching this issue on the right panel. That way, when our development team updates the ticket, you'll be notified via email. 

For further information about how we track and fix our bugs, you can review the Atlassian Cloud Bug Fix Policy