Getting 'card not found' on all cards that are moving between boards - HELP!!

[Toby Nelson]

So there was an outage around ten days ago which appeared to have been fixed, but all of a sudden today every card that has been moved between boards I'm getting 'card not found' when I click on it. Can someone please assist me as we are running a busy studio from this app and we pay extra for it. We used to be able to contact Trello and raise issue tickets with them for some ridiculous reason this has been taken away.

I have tried 'reset local data' but this hasn't worked.

[Sakshi Verma]

Hi Toby,

I’m so sorry for the trouble this caused! I know how vital Trello is for your daily workflow, especially when things are busy.

I’m happy to confirm that we’ve been working together on this via your support ticket (TRELLO-226897) and the issue is now resolved. You are no longer seeing any "Card not found" errors on your boards.

If you need anything else at all, just let me know!

Thank you !

[Arkadiusz Wroblewski]

Hello and welcome to the Community @Toby Nelson 

This matches the Trello incident from May 26 involving data inconsistencies for moved cards. Since this impacts production, skip local fixes and open a ticket with Trello Support with your board/card links, screenshots, and timeline. Avoid changing the cards further for now, and please don't share private links here.

I have also flagged this post for Atlassian to help get additional eyes on it.

Best,

Arkadiusz 🤠☀️