Free subscription

[Hanna Solstrand]

Hi,

I didn't get that my free subscription was a premium trial. I don't want the premium version and I would like to remove my account.

Will I be billed if I remove my account?

[Dave Mathijs]

Hi @Hanna Solstrand welcome to the Atlassian Community!

Cancel a Workspace’s plan

You’ll need to be a Workspace administrator to cancel your Trello Premium or Standard Workspace plan. 

To cancel the Workspace’s plan:

1. Expand the sidebar and select Settings then Billing

2. Select Cancel at the bottom of the page

3. Your Workspace plan will be canceled at the end of its billing period and it will become a free Workspace

Cancel a free trial

If a payment method is added, a Workspaces on a free trial will automatically convert to that paid plan at the end of the trial period. If no payment method is provided, the Workspace will downgrade to the free plan at the end of the free trial.

If you want to cancel your free trial early, please contact our billing support team for help.

To contact billing support about a free trial:

1. Open the billing contact form: Contact billing support

2. Log in

3. Since free trials don’t create invoices, choose Payments then Payment and credit card issues then Proceed without URL, SEN, EN or invoice number