Free Trello Workspace I was given access to doesn’t pop up anymore for me.

[Boris Yagudayev]

A couple of years ago, my self and a co worker were given access to a trello workspace with multiple boards by a co worker who no longer works for the company. Up till now, we were able to access the board. I tried getting into the board this morning and it doesn’t even pop up anymore. Might it be that her account was inactive for such a long time that it was deleted depriving us of access? 

I believe her account was through our work email system. 

Is there a way I can restore the workspace? 

How would I do that? 

can Atlassian help me do this? 

[Nivedhya Vikram1]

Hi @Boris Yagudayev ,

I am raising a support ticket to assist you further with this issue. You will receive an email from our end with more details and next steps.

Thank you for your patience.