Fort Knox

[neil]

What a nightmare of a product to access.

It would be easier to get into Fort Knox.

I will never use this product again.

I have used Trello for years to record actions of my Mastermind groups.

Unfortunately I have not been able to access the info at key times like in the middle of my monthly Mastermind meetings.

Then they send an email saying ''we'll send you a message in 24 hours" WTF

i just got the email 24 hours later and it still would not let me sign into my account.

Fuck this.

What a nightmare of a product.

why do they make everything so difficult.  

[Rishabh S]

Hi @neil , :)
Hope you are doing well,
Welcome to the community!! I am sorry that you are facing with resetting 2 factor authentication.

If you’re unable to find your Atlassian account two-step verification codes or the emergency key, please use these steps to access Trello.

1. Go to https://trello.com/login

2. Enter your email address and password

3. When prompted for a verification code, select Can't use your phone?

4. On the recovery code screen, choose Can't find your recovery key?

5. Select: Send recovery email. You’ll receive an email with the subject line “Steps to recover your Atlassian account”

6. Wait 24 hours for a second email from Atlassian. The subject will be “Let's get you back into your Atlassian account”.

7. Click the link in that email to access your account and manage your two-step verification settings.
   
   

The link expires 24 hours after it’s sent, and can only be used once. If it expires before you can use it, you’ll need to repeat the steps above.

If you don't require 2-factor auth in your account, and it's causing you issues, please feel free to disable it for your account by following the steps in this page: https://support.atlassian.com/atlassian-account/docs/manage-two-step-verification-for-your-atlassian-account/#Disable-two-step-verification 

Thanks.