Forced to set up new Atlassian account and now I can't get to my Trello board

[Pamela Hartley]

Somehow I was forced to set up a new account with new username for Atlassian when trying to access my Trello board.  I used the same email address.  Now the new account forced me to "request to share" my board so that I could access it.  I did allow the share, when I got the email, but now I am not getting the email that says I have access to it.  

When I try to switch accounts it is only showing one account.  I'm confused and need help accessing my board.

[Luciana Munhoz]

Hi Pamela, welcome to Trello community.

Sorry to hear about your access problem. I took a look here and see that the Trello account you're looking for is linked to another account you have from a private replay email from apple.

You can check your apple device/mobile to see this email account and for further details this page: https://support.apple.com/en-us/102602

Hope this help!