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Filename changes when I download attachments to my laptop

Seher Tanrikulu
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 27, 2023

Hello,

 

When I download any attachment in any format to my computer, the very first name appears when downloading. This does make it very difficult to me when I modify the filenames in the app (whether it is on the desktop or mobile phone). 
Every time it changes the name automatically to the previous name. This is the name that the trello app generates whan scanning a file for example on my mobile.

It does not help when I correct the name on the desktop app.

Can anyone help me please?

Thank you very much.

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Lara
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 30, 2023

Hi Seher,

Thanks for reaching out!

Right now, when you rename an attachment in Trello, that will only update the filename in Trello, rather than the actual file. To clarify, the card attachment is renamed; not the file itself.

I definitely understand it would help if it would be helpful if the file name was also updated when you rename an attachment and have flagged this as a feature request.

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara
The Trello Team

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