Extension failed

[Matas Šauklys]

Hi,

I've been experiencing an issue with the official Trello Chrome extension for over a day now. Every time I click the extension icon, I immediately get the error: "Failed to create a card. Wait a moment and try again." - but the problem persists no matter how long I wait.

I have attached a screenshot showing the error.

Here's what I've already tried:
- Signing out and reconnecting my account in the extension
- Clearing the extension's site data
- Disabling other Chrome extensions to rule out conflicts
- Trying the extension on multiple different webpages
- Reinstalling the extension

None of these resolved the issue. My Trello account works fine when accessed directly through the website - the problem is specific to the Chrome extension.

Could you please look into this? It would also be helpful to know if others are currently experiencing the same issue, as it may be a wider bug.

Thank you.

[Philipp Sendek _catworkx_]

Hi @Matas Šauklys ,

I just tried it on a browser where I never used the app and get the same error. So it certainly looks like a problem with the extenstion itself. The Chrome extension lists this address as support address in case you want to report it: jgf@customerfeedback.atlassian.net

I suppose if you - and others - report the issue, it should get fixed soon.

Greetings
Philipp