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Exported CSV does not show the whole desctiption

Juan Rodriguez
October 2, 2024

I am trying to export the information of one of my boards into a CSV format but I just noticed the whole description has been cut off (As you can see in the attached pictures). Is there a way to format such description so it can be shown in the cell? I tried just putting several slashes (/) to "force" the description to be in the same line, but it would be too tedious to do it with all of my cards, and then I tried putting it with newline format, but the description field just took it as a string character.



Thanks in advance for your time
(image removed)

(image removed)

Aside from that, I also noticed that in the JSON export, the data in the description field is also shortened and only shows the first line of the description.

 

 

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Carolina Lopez
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 7, 2024

Hi Juan!

I noticed your screenshots contained personal information. As this is a public post, I have removed it to prevent malicious people from using this information to your detriment.

I successfully exported the CSV and tested it with various software, all of which were able to read the CSV file without any issues. However, Excel broke the file. Instead of keeping the description as a multiline field, it separated the text into different lines.
I suggest contacting Microsoft to report this issue.

I wasn't able to reproduce the issue with the JSON file. As you're using the CSV export, I assume you have a Premium subscription. If that's the case, please create a ticket here and send a screenshot showing the JSON file so that we can investigate further.

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