Eu perdi todas as informações e quadros arquivados e ativos da minha conta. Como eu recupero?

[Dayzelene Cristina Cardoso de Lima]

Eu abri a minha conta Trello e os quadros ativos e arquivados não estão aparecendo. Tem como recuperar as informações?

[Cody]

Most often we see this when the you're logging in with an email address that's different from the one with access to your boards. For example, perhaps normally you'd log in with a work email, but this time you logged in with a personal email instead.

We can't discuss account specifics through the community, mostly to be sure we keep your information private. But please try logging in to Trello with any other email addresses you might have used to double-check that your boards aren't associated with a different account.

If all else fails, please open a ticket through Trello.com/contact and we can help investigate further!