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Error while attempting to upgrade

Kristen Reyes
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 16, 2025

Hello,

 

I was trying to upgrade and it says -

 

 

"You need permission

Request access from your administrator."

 

I am the owner of - so I am just confused? I can't request assistance because I need to be a paid user- and I can't become a paid user because of the erorr.

 

1 answer

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Brittany Joiner
Community Champion
January 16, 2025

@Kristen Reyes do you know if your company is part of an enterprise plan? Perhaps your domain is associated with an enterprise 

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
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