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Error message when I try to open BigPicture

Suzy Miller
Suzy Miller
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August 11, 2018

I've cleared the cache and restarted and re-added BigPicture to Trello but when I click the link instead of gannt charts I get 

401: Content cannot be displayed

Please perform hard refresh in your browser

 

Help!

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Marta Galofre de Alos
Marta Galofre de Alos
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 12, 2018

Hey Suzi,

Marta here, from Trello Support. Sorry to hear you're experiencing issues with this. Would you mind reaching out to us at trello.com/contact and send us a screenshot of what you see bringing your browser's console up so we can take a closer look?

Thanks so much!

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Dastin_Kuwałek__SoftwarePlant_
Dastin_Kuwałek__SoftwarePlant_
Atlassian Partner
August 14, 2018

Hi Suzi and Marta,

In case there are any problems with BigPicture in Trello, please contact our support by emailing us at Support@SoftwarePlant.com or by creating a request in our BigPicture Support Portal

Thanks!

Dastin

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